Are you having trouble purchasing Robux for your Roblox account? There are a number of possible explanations as to why the well-known gaming platform may be preventing you from making a purchase. The majority of the time, it is a server issue, but it could also be an issue on your end. Well, whatever the reason, this issue is certainly annoying when you’re trying to get your hands on the in-game currency. Therefore, we’ll explain why you might be unable to purchase Robux in this article and how to resolve this problem. To get all the details, read the article through to the end.
Table of Contents
What is Robux?
A platform for online gaming is called Roblox. Users are given the option to both play the game and program their own game.
David Pascucci and Erick Cassel created Roblox in 2004, and it was first made available in 2006. Roblox was first popular in the year 2010 and then in the 90s, the game became popular in the gaming community.
When downloading games from the internet to play, Roblox users are not required to pay anything. However, there is the option to buy a mobile in order to access more in-game features.
You need Robux in order to use all features. The currency used by Roblox is called Robux, and in order to purchase Robux, you must obtain actual cash from a bank.
Why Can’t I Buy Robux on My New Account?
As we previously stated, there could be a number of factors causing problems with the purchase. Purchase failures are typically due to server errors. Other times, you might be the one with the problem. The likely causes and solutions are covered in the sections below. Please take note that these are not guarantees and may not be effective for all people.
1) Check your internet connection first and foremost. Online transactions need stable connections and might fail if your internet fluctuates.
2) If your account is brand new, it is better to wait for a few days or at least a week. New accounts occasionally cannot buy Robux on Roblox.
3) Ensure that your phone number and email address are added and verified as well. For a few players, this strategy appears to have been effective.
4) To purchase Robux, you must be at least 13 years old, so keep that in mind. To complete the transaction, you also require a Paypal account. Prior to trying to purchase in-game currency, make sure you meet these requirements.
5) Try making a purchase through a web browser if you’re using the Roblox app instead. Apps can glitch sometimes and cause issues.
6) Before trying to purchase Robux, make sure you have enough money in your account. Your transaction will be unsuccessful if your balance is insufficient.
7) Try reinstalling the app and giving it another shot if all else fails. You can also describe your problem in an email to Roblox.
Update the Roblox Game
Check to see if the game is current before making any purchases. Check the app store to see if an update is available, install it, sign in to the game, and purchase Robux.
On occasion, servers that have been updated won’t support the older version of the game because it hasn’t been updated. The payment will therefore continue to wait in the payment queue when you try to make it.
How to Buy Robux on a Mac, Windows Device?
You can use Microsoft, iTunes, and Amazon payments outside of Windows. If you plan to use one of these methods to make purchases, check its settings and make any necessary alterations before using it to complete the transaction.
Complain to Roblox Support Team
You should email the game if you have completed all the steps but are still having trouble. The team will get in touch with you and, based on your account, they will let you know what steps to take and what settings changes need to be made. It might not be beneficial for you to contact the help desk.
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If none of the above work, the best course of action is to contact them and have them figure out the solution. You can find items that won’t likely solve the problem in the help section of the website.
When Will My Account Be Credited With the Robux?
There is no assurance that your account has been fully credited with the Robux, even if you are able to complete the purchase and receive an acknowledgment message.
You have no reason to be concerned. Sometimes it takes a while for the servers to process the game credit.
You won’t get Robux right away. The account will be credited with the Robux in the order you ordered if you restart the game and log in again after some time.
We would like to remind you that the plan you selected is month-to-month, so the sum will be deducted from your account each month. Therefore, cancel the plan before the expiration date if you do not want to buy the additional premium plan.
You can play Roblox’s premium games if you purchase the premium version. Free servers for Roblox.
You can take part in the various events that are included in the game by purchasing the premium version, which includes a gaming pass. You can use the coupon code found in the box when you make the purchase. With coupons, you can gain exciting advantages.
When making the purchase, there are three different plans to pick from. Therefore, buy coins as needed.
450 Robux are available for $4.99 per month, 1,000 Robux are worth $9.99 per month, and 2200 Robux are priced at $19.99 per month. The purchases require payment. The Robux will be added to your account each month.
Frequently Asked Questions
How Do I Fix Not Being Able to Buy Robux?
General Troubleshooting
- After closing the app, launch it again.
- Reboot your device.
- Reinstall the app.
- Get rid of your Roblox data.
- Check your date and time.
Why Can’t I Buy Robux It Says Payment Canceled.
The most frequent reasons for this are that the pre-paid credit card is not registered or that the billing information provided at the time of payment is incompatible with the billing information registered with the card.
Why Does It Say Payment Canceled When I Try to Buy Robux?
Depending on the payment option you select, it is usually because there isn’t enough money in your account. In the event that this fails, contact Roblox Support.
Wrapping Up
The only solution to the problem of not being able to buy Robux with a credit card is this, so that’s it. Please be aware that if none of the aforementioned fixes work, we advise waiting a short while (say, a day or two) for your account to age before trying to buy Robux again.
